01 — Swiss-first desk
Tickets land where the work is
Zurich, Geneva, and Basel are staffed as home metros, not exceptions on a UK roster.
Switzerland · Zurich first · EU & UK
On-site IT
for Switzerland.
Simaks puts Smart Hands and field engineers in Swiss cages, branches, and rollout windows — Zurich, Geneva, Basel, Bern, Lausanne, Zug. Same desk for the rest of Europe and the UK.
Called in bySwiss colo operatorsBanks & tradingLife scienceMSPsTelecomCloud & edgeIntegrators
About us
A ground crew for Swiss rooms that cannot wait on a flight.
SIMAKS IT SOLUTION LTD is a UK-registered company whose field work is centred on Switzerland. We deploy, maintain, and scale IT when remote access is not enough — a Smart Hands ticket in Zurich or a multi-canton refresh. Read the about page and how we work.
Enterprises, MSPs, and colo operators use us so continuity does not depend on flying a specialist over the Alps. Handling follows UK GDPR and the Swiss nFADP. Change control is the same from Zürich to Genève.
- Smart Hands in Swiss colo
- Zurich & Geneva metro dispatch
- Network & firewall installs
- Hardware break & fix
- Rack, stack & DC support
- Fiber test & splice
- German / French floor language
- EU & UK overflow cover
02 — Language on the floor
DE / FR / EN
Reception in the local language. Reports in the language your NOC actually reads.
03 — Honest entity
UK company, Swiss field market
We do not pretend to be a CH GmbH. We show up, badge in, and close the ticket.
Switzerland
Eight metros we treat as local.
Zurich first, then the metros Swiss buyers actually name on a ticket.
Zürich
Zurich is our primary Swiss metro — the desk treats it as home turf, not a side trip.
Genève
International rooms, UN-adjacent campuses, and lake-side colo — French on the floor when the site needs it.
Basel
Life-science campuses and logistics halls — change control that matches an audited site.
Bern
Federal and enterprise rooms that expect paperwork before a screwdriver.
Lausanne
Vaud HQ floors and campus rooms — French-first dispatch from the same Swiss desk.
Zug
Short corridor from Zurich — treated as its own metro, not an afterthought.
Lugano
Ticino’s Italian-speaking corridor — staffed as its own metro, not a side trip from Zurich.
St. Gallen
Eastern Switzerland covered on the same desk as Zurich — without treating it as an afterthought.
The work
Field services for Swiss rooms — and the rest of the map.
Open a line. Or go deeper on Smart Hands, Data center, Network, Break / fix, Fiber & telecom, Rollouts.
Engineers inside your cage, cabinet, or suite — everything remote access cannot touch. Smart Hands on schedule or emergency, with a case manager who already knows the room.
- Rack & stack
- Server install & configuration
- Storage deployment
- Equipment relocation
- Smart Hands
- Remote hands
- Asset management
- Cable management
- Power & PDU
- DC audits
- Decommissioning
- OEM server & storage support
Copper, fiber, and wireless — installed, traced, and hardened. We work from your tickets and hand back as-builts.
- Router & switch install
- Firewall deployment
- Wireless install
- Wi-Fi site surveys
- Troubleshooting
- Expansion & upgrades
- Structured cabling
- Documentation
- Health checks
- Security hardening
Branches, retail, and offices — not only the data center. Break/fix, parts, and planned maintenance where hardware is spread thin.
- Hardware break / fix
- Server maintenance
- Storage systems
- Network devices
- Printers
- POS
- Desktop support
- Laptop deployment
- Device replacement
- Preventive maintenance
Helpdesk through infrastructure escalation, plus IMAC for moves, refreshes, and rollouts — on-site and remote, with SLAs.
- L1 helpdesk
- L2 technical
- L3 infrastructure
- Windows migration
- Office relocations
- IMAC
- Software deployment
- OS installation
- Workstation support
- Custom support packs
Fiber, wireless, microwave, and ISP plant across UK and EU markets — tested, labelled, and signed off.
- Fiber install, test & splice
- FTTH / FTTx support
- Cabling & racking
- Router & switch config
- Microwave & RF
- ISP infrastructure
- VoIP & UC
- 4G / 5G install support
- BTS integration
- CCTV & site surveillance
A standing crew in your facility or on your ticket queue — vendors, assets, and change for audit. Built for partners, not one-off callouts.
- DC operations
- Infrastructure monitoring
- Vendor coordination
- Capacity planning
- Preventive maintenance
- Change management
- Asset lifecycle
- Inventory
- Remote monitoring
- Managed IT support
Coverage
Switzerland home. Europe in range.
Coordinated for Swiss SLAs. EU member states and the UK when your map is wider than the Confederation. Every engineer is vetted before we send them.
nFADP + UK GDPRSwiss and UK data rules on the ticket
StandardChange controlMOPs, photos, as-builts
Every visitLanguagesDE · FR · EN · IT on request
By metro
Questions
Straight answers for Swiss buyers.
Banking, trading, life science, telecom, logistics, cloud, colo, public-adjacent offices, and MSPs. Sized to the site and the audit.
Remote and Smart Hands triage first. On-site for colo, cabling, break/fix, and rollouts across Switzerland, then the EU and UK.
Critical metro work is typically under four hours after access and parts are confirmed. 24/7 desk.
Switzerland is the primary field market. The company is SIMAKS IT SOLUTION LTD, registered in England and Wales, dispatching into Swiss rooms.
Yes. Deutschschweiz and Romandie are staffed with the local floor language plus English.
A large share of the book is partner work — integrators, MSPs, telcos, and operators who need a reliable Swiss pair of hands.
Start a Swiss ticket
Tell us the room and the city.
Zurich cage, Geneva campus, Basel lab hall — we come back with a scoped ETA.
- Zurich
- Geneva
- Basel
- Smart Hands
- Break/fix
- Fiber